Find My i Phone requires the missing device connect to the Internet to report its location.That means that if the device can't connect, it can't say where it is.This is a common explanation for why Find My i Phone isn't working.
More » Find My i Phone can only locate devices that are turned on or have power in their batteries.
This is because the device needs to be able to communicate with cellular or Wi-Fi networks and send GPS signals in order for it to send its location to Find My i Phone.
If you have Find My i Phone enabled, but your device is turned off or out of battery power, the best the Find My i Phone site can do is to show the device's last known location for 24 hours.
If you need to use Find My i Phone, you're probably already in a stressful situation.
That situation gets worse if Find My i Phone isn't working.
Find My i Phone is a terrific tool for locating lost or stolen i Phones and i Pod touches.
By combining the built-in GPS on those devices with the online services provided by i Cloud, Find My i Phone helps you locate your devices on a map and, if they've been stolen, lock them to keep your information away from prying eyes.
You can even remotely delete all the data from your phone.
But if you're using Find My i Phone to track down your device and it's not working, try these tips.
The most ironclad requirement for being able to use Find My i Phone is that both i Cloud and Find My i Phone have to be enabled on the device you need to locate before it's lost or stolen.
If these services aren't on, you won't be able to use the Find My i Phone website or app, since the service won't know what device to look for or how to contact it.