One would think that the anticipated revenues from these advertisement would allow Eharmony to reinvest into infrastructure, but unfortunately, bandwidth hungry ads combined with "free weekends" have and continue to crush Eharmony's infrastructure, resulting in frequent outages during which paid and non paying customers alike aren’t able to access their accounts.
Rather than attempt to fix the flaws and shortcomings of their service, Eharmony instead chooses to add more and more disclaimers, and make it harder and harder to express dissatisfaction.
For those of you have had similar experiences, stick with me; this may still be helpful for you – you may still be able to get some benefit out of the service without expending any more money.
I have been told over and over by Eharmony customer service representatives that Eharmoy has "millions" of members, that several thousand people join each day, and on average, 95 people get married each day.
In fact, they've even made that message part of the music on hold as you wait patiently to speak with an agent.
I'm not a math major, but check out the statistics.
I'll explain how the service is supposed to work, how it really works (and doesn't) and how to get your worth out of it.
I've always been a firm believer that if you don't adjust your business model, your customers will adjust it for you.
Fortunately, that seems to be the case - many users are beginning to leverage the shortcomings of the Eharmony service to their advantage.For those who may not choose to read this entire editorial, let me quickly touch on their success rate.Airlines Arts & Humanities Books Building, Construction Contractors Flooring Installation Roofing Window & Door Installation Business & Finances Bad Business Partners Banks Collections Agencies Credit Cards Credit Report Websites Equipment Leasing & Financing Forex / Currency Trading Inheritance Scams Loans Savings & Investments Scam & Fake Checks Tax Services Cars, Parts & Vehicles Auto Insurance & Loan Car Dealers Car Driving Schools Car Rental Car Service Centers Gas Stations Motorcycles & Scooters Towing Clothing, Shoes & Acc Dry Cleaners & Laundry Computers & Accessories Desktop Computers Laptops / Notebooks Consumer Electronics Digital Cameras Mobile & Cell Phones Repair Services Vacuum Cleaners Washing Machines E-Shopping Education Colleges and Universities Driving Schools Schools Entertainment Casinos Fake & Novelty IDFamily & Relationships Astrology Readers Deadbeat Parents Neighbours Online Dating Services Sexual Abuse Food Furniture Mattresses Gambling Games Government & Police Citizenship and Immigration Services Government Grants Non-profit Organizations Passport Services Health & Beauty Beauty & Day Spas Cosmetics Dental Services Diet Products Doctors Drug Stores Hair and Beauty Salons Health & Life Insurance Medical Negligence and Deficiency Pharmaceutical Companies Plastic Surgery Rehabilitation Centers Vision, Glasses, Lenses Weight Loss Products and Programs Home & Garden Appliances Plumbing Services Pool & Bath Services Security Services Utility Services Hotels Internet Services Hosting & Web Design Internet Providers Jewelry & Watches Job & Career Bullying and Harassment at Work Employees Employers Employment, Staffing, Recruiting Agencies Model & Talent Agencies Work at Home Kids & Baby Law & Civil Rights Lawyers and Attorneys Solicitors Magazines & Newspapers Movement & Delivery Nature & Environment News & Media Online Scams Alibaba Scams Ebay Scams Lottery Scams Online Surveys Phishing PTC/PTR Sites Sweepstakes Other Pets & Animals Animal/Pet Hospitals Cat Breeders Dog Breeders Products & Services Cleaning Services / Laundry Department Stores Flowers Delivery Photo Services Retail Stores Tobacco Products Public Transportation & Taxi Traffic Problems Real Estate Apartments Rental Condo and Home Owners Associations Home Insurance / Warranty Landlords Mortgage Companies Timeshares / Vacation Rentals Restaurants & Bars Fast Food Restaurants Scam Contests SMS Scam Contests Society & Culture Psychics & Mediums Religion and Spirituality Software & Games Antivirus Software Sports & Recreation Fitness / Exercise Equipment Fitness Centers Telecommunications International Calling Cards Landline & Home Phone Providers Mobile/Cellular Service Providers Telemarketing Travel & Vacations Cruise Lines Travel Agencies Vacation Clubs TV, Music & Video Annoying Commercials DVD Order & Rental Movies Satellite & Cable TVUnauthorized Charges Unauthorized Mobile Charges Unsolicited Phone Calls Wedding Services As an on and off member of Eharmony since 2004, I can tell you from personal experience - save your money.My personal opinion, which seems to be shared by many, is that the Eharmony service is mostly hype, preying on the emotions and hope of singles, utilizing deceptive business practices and outright fraud, skirting on the very edge of ethics.Customer service is horrible, and contrary to the commercials, you have far less control over your success than on other major dating sites, with arguably, less results.Anyone signing in within the past 3 months will have noticed the ballooning number of advertisements, turning the original dating service into a commercial ridden site with a secondary task of matching couples.